This e-training defines and describes the concept of agile leadership. The challenges of modern day leadership require new attitudes and methods from leaders. Participants learn to develop an agile leadership mindset, skillset and toolset and to manage their teams along the five dimensions of agile leadership. This creates optimal framework conditions for customer-oriented action.
Managers in the distribution of insurance products
Understand that agile leadership requires an agile mindset, skillset and toolset.
Know the importance of mindsets and develop an agile leadership mindset
Know the most important skills for agile leadership in order to sustainably improve customer contact.
Know the most important tools for agile leadership in order to offer employees optimal framework conditions for customer-oriented action.