Buyer's Remorse: My Customers Are Backing Out of the Deal

microlearning
Kaufreue: Meine Kund:innen machen einen Rückzieher
flag of deflag of enflag of esflag of fr
cultural fair logo

Cultural Fit

accessibility logo

Without barrier

subcategory logo

Selling

clock

Total time 3 minutes

learning format

microlearning

To ensure that your customers do not regret their purchase or exercise their right of withdrawal after a successful sale, you must also be there for them after the sales meeting. Here you can learn how to proactively and individually encourage them in their purchase decision.

What is a microlearning?

Ideal soft skill training for the hectic workday, even without in-depth prior knowledge. Microlearning is a compact e-learning course that takes only a few minutes to complete. The short learning unit is ideal for quickly refreshing knowledge (Know-how) or solving professional challenges (Challenge). A microlearning can be combined with appropriate macrolearnings or used as a stand-alone learning product.

Classification
Challenge

It’s a skill booster for complex tasks. Challenge Microlearnings focus on solving everyday challenges by advancing knowledge and teaching relevant emotional soft skills. They are to the point and deficitoriented.

Target group

  • Employees with or without management roles

Learning objectives

  • Preventing buyer's remorse after a successful sales call

Competencies

Closing sales

Authoring tool

Rise

These microlearnings may also interest you
Ich habe Schwierigkeiten, bei Kund:innen die Entscheiderstruktur herauszufinden
microlearningDetermining Customer Hierarchy for Decision-Making Can Be Tough
Verkaufsgespräch: Ich möchte meine Kund:innen nicht überrumpeln
microlearningSales Pitch: I Don't Want To Take My Customers by Surprise
Kontaktchancen erkennen und nutzen
microlearningRecognize and Capitalize on Networking Opportunities
New e-trainings at PINKTUM
Ideen verwirklichen: Wie Sie Absichten in Taten umsetzen
macrolearningBringing Ideas to Life: Turning Intentions into Action
Im Unternehmenssinne denken: Verantwortung übernehmen, Entscheidungen treffen
macrolearningAdopt a Company-First Mindset: Own Your Actions and Make Decisions
Onboarding: Strategien für gelungenes Einarbeiten
macrolearningSeamless Onboarding: Proven Tactics for a Successful Start