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microlearningGuiding Participants Through the Five Phases of a Training
The group dynamics of a training typically go through five phases. As a trainer, you can guide participants through each of these phases.
microlearningRules of the Game for Hybrid Collaboration
This micro provides practical tips for more effective collaboration based on five basic rules for hybrid teams.
microlearningOvercoming Prejudice
By being aware of your prejudices and questioning them, you will be able to interact with others in a respectful, appreciative, and mindful way.
microlearningUse Daily Stand-Up Meetings for Task Visibility
Stand-up meetings are a common tool used in agile work to monitor the team's tasks and progress.
microlearningSuccessfully Communicating with the Iceberg Model
The iceberg model illustrates that interpersonal communication always takes place on several levels. Be aware of this complexity in order to communicate more successfully!
microlearningStaying Self-Motivated
There are some to-dos that you like to put off. This micro presents three possible motivational techniques for getting unpopular tasks done.
microlearningImprove and Deepen Customer Relationships
The three basic rules in customer service are: spark emotions, communicate regularly and surprise customers with personalized attention.
microlearningRecognizing and Avoiding Biases
Being aware of different biases can help you avoid discrimination and meet people on an equal footing.
microlearningManaging Conflicts as a Lateral Leader
As a lateral leader, you operate in a complex environment with many stakeholders. This provides opportunities for conflicts that need to be resolved.
microlearningHow Lateral Leadership Differs from Conventional Leadership
Lateral and disciplinary leadership differ in terms of the role, tasks and authority of the leader. This micro shows you what distinguishes lateral leadership and how to get started with lateral leadership.
microlearningPractical Instruments for Lateral Leadership
With the right lateral leadership instruments, you can successfully lead, manage, and motivate your project team without being a supervisor.
microlearningEngage Participants in Online Meetings
The course describes three key elements to effectively engage participants in online meetings.
microlearningDeflect Verbal Attacks with the 4-I-Method
You're in the middle of a heated discussion, your opponent is verbally attacking you and you don't quite know how to react? This course shows you how to stop unfair interlocutors, de-escalate the attack and maintain the dialogue.
microlearningLeading Through Change Processes with the Four Rooms of Change
The four rooms of change describe four emotional phases that a person typically goes through during a change. Get to know the model so that you can better meet your employees individually and successfully accompany them through change processes.
microlearningCustomer Focus Works—First Steps
A good product is no longer enough to inspire your customers. It's also about making every touchpoint with your customers completely relevant to their needs. We'll show you how you can succeed.
microlearningStrengthening Cohesion in Your Hybrid Team
Today, many teams are hybrid, meaning some employees work on-site and others remotely. Learn here how you can ensure strong cohesion in your hybrid team despite this physical distance.
microlearningTracking Down Good Stories
Authentic stories are a powerful way to inspire, entertain and persuade people. Find such stories to captivate your audience.
microlearningCaptivate Listeners with the Hero's Journey
The Hero's Journey is the perfect tool to entertain your audience and convince them about you and your company.
microlearningTelling Compelling Stories with Storytelling
Storytelling is a powerful way to persuade and inspire others. With storytelling, you embed your message in context and make it clear to your counterpart how important your idea is.
microlearningPromoting Development for Home Office Employees
Home office employees need new and different skills, as well as equal opportunities for further training. This micro provides 5 tips to promote further development for home office employees.
microlearningCollaborate Effectively in the Scrum Team
Scrum teams consist of a product owner, a development team and a scrum master. Agile teams are successful with the help of this clear distribution of tasks.
microlearningEffectively Manage Everyday Work with Agile Tools
Agile tools can significantly facilitate and structure everyday work. With helpful companions like the product backlog, the sprint backlog and the increment, you can navigate confidently through any agile project.
microlearningDare and Master the VUCA World
VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity. This means that stable states are no longer the norm in our world today. The world is becoming increasingly ambiguous. In this micro, we show you how to master the VUCA world.
microlearningExpressing and Addressing Emotions with the Verbalization Technique
The verbalization technique helps you to treat your counterpart respectfully and appreciatively. With this technique, clarity can be created and misunderstandings can be avoided.
microlearningMonotasking: Full Concentration
Monotasking allows you to tackle tasks one at a time and concentrate fully on them.
microlearningBenefits Which Retain Employees
To retain employees, the company offers benefits that go beyond the standard: flexible working hours, home office, training, performance-based pay and opportunities to help shape the company.
microlearningSecuring Results When Working Remotely Despite the Distance
This micro is about the three most important steps on the way to efficient controlling, which also and especially works at a distance.
microlearningConducting Online Meetings Successfully
This course covers the key points for preparing, conducting, and following up on online meetings so you can make them interactive and effective.
