PINKTUM E⁠-⁠Learnings

Digitale Informationsflut effizient meistern
macrolearningOvercoming the Digital Information Overload
Overcoming the Digital Information OverloadOvercoming the Digital Information OverloadOvercoming the Digital Information OverloadOvercoming the Digital Information Overload
The ever-increasing use of digital communication tools has led to information overload in the workplace, which poses challenges for people every day. In this e⁠-⁠training course, you will learn how to control the flood of digital information by using personal information management skills. In addition, you will learn strategies for increasing your productivity, creativity, and ability to concentrate. Practical techniques and tricks will be introduced to demonstrate how to bring order to any overflowing inbox. Additionally, the e⁠-⁠training course will teach you how to scrutinize your personal use of digital communication tools more closely, as well as showing you methods for handling such tools in a balanced and healthy way.
Customer Centricity – Kund:innen verstehen, begeistern und binden
macrolearningCustomer Centricity—Understanding, Inspiring and Retaining Customers
Customer Centricity—Understanding, Inspiring and Retaining CustomersCustomer Centricity—Understanding, Inspiring and Retaining CustomersCustomer Centricity—Understanding, Inspiring and Retaining CustomersCustomer Centricity—Understanding, Inspiring and Retaining Customers
Have you recently been excited to buy something or try a new service? What was it that grabbed your attention? It could’ve been a lot of things, but typically, when you're energized about a purchase, that means that the company you’re about to give money to did a great job of prioritizing the customer during the product or service's development. In this course, you will learn about customer focus and get tips on how to entice customers to try out the latest products or services.
Zirkeltraining für die Karriere
macrolearningWorkout for Your Career
Workout for Your CareerWorkout for Your Career
There's circuit training for those who want to increase their athletic performance. But what about those who want to get in shape for their career? What do they do? Joachim Pawlik, a former professional athlete and leading consultant for the performance of managers and the development of potential, has adapted the circuit training method to professional life. At ten stations, you will learn which skills play a crucial role and how to develop them. You will learn how to take genuine responsibility in crucial moments and how you can have greater courage. You will see how you need to practice getting the last ten percent out of yourself and improving speed by thinking more slowly. At every stage, there will be questions to reflect on, exercises, and micro-learnings to challenge you to take a critical look at yourself and work on yourself with specific objectives – for greater flexibility, resilience, and performance at work as well as in your personal life.
Mitarbeitende führen in der Krise
macrolearningLeadership in Times of Crisis
Leadership in Times of CrisisLeadership in Times of CrisisLeadership in Times of CrisisLeadership in Times of CrisisLeadership in Times of Crisis
This e⁠-⁠learning teaches how to manage crises. Video lectures introduce the phases of a crisis and explain how to successfully move through immense challenges with effective communication, resilience, and techniques for staying calm. The e⁠-⁠learning uses transfer tasks, comprehension questions, key messages, and a final test to help each participant meet the learning objectives.
Konflikte gemeinsam lösen
macrolearningTalking through Conflict
Talking through ConflictTalking through ConflictTalking through ConflictTalking through ConflictTalking through Conflict
Simmering conflicts are toxic to the workplace—in terms of both atmosphere and productivity. However, most conflicts can be diffused or completely cleared up with conflict resolution techniques. Knowing these tools and how to use them is critical for managing disagreements in the workplace. In this interactive multimedia e⁠-⁠learning course, participants will learn how to prepare for conversations about confict, how to conduct conflict resolutions, and how to ensure that everyone honors their agreements.
Schwierige Verhandlungen führen
macrolearningDifficult Negotiations
Difficult NegotiationsDifficult NegotiationsDifficult NegotiationsDifficult Negotiations
Negotiations do not always follow the same pattern. There are negotiating partners* who can make life difficult for you and can present you with real challenges in a negotiation. In this e⁠-⁠training you will learn the most important tools to keep the upper hand even during difficult negotiations. How do you deal with conflicting interests? How do you manage to get a stalled negotiation going again? How do you confidently defend yourself against attacks and not get distracted from your negotiation goal? This course not only answers these questions but shows you how to achieve positive results, even in the most complex negotiations, by preparing efficiently.
Professionell verhandeln
macrolearningBasics of Negotiations
Basics of NegotiationsBasics of NegotiationsBasics of NegotiationsBasics of Negotiations
Successful negotiations are not based on luck, but on learned skills. This e⁠-⁠training introduces the most important tools needed to conduct successful negotiations. How can you strengthen the basis of your negotiation and enter well prepared? How do you know when to continue a negotiation and when to stop? How do you unerringly present your offer to your negotiating partner and argue the benefits of your product? This e⁠-⁠training provides useful answers to these questions. It shows you how you can successfully conclude your next negotiation via efficient preparation and highlighting benefits.
Ich habe Angst, im Trennungsgespräch emotional zu werden
microlearningI Fear I’ll Lose My Composure in the Termination Meeting
I Fear I’ll Lose My Composure in the Termination Meeting
Emotions aren't off limits in termination meetings. However, you should always be attuned to the other person.
Die kulturellen Unterschiede im Team stören mich und haben Einfluss auf die Zusammenarbeit
microlearningCultural Differences in the Team Are Bothering Me and Impacting Our Collaboration
Cultural Differences in the Team Are Bothering Me and Impacting Our Collaboration
Cultural differences can make cooperation more difficult. The key to good cooperation lies in open dialogue, mutual understanding, and seeing diversity as a strength.
Ich weiß nicht, wie ich als neue Führungskraft zu Beginn auftreten soll
microlearningI’m Not Sure How to Lead as a New Boss
I’m Not Sure How to Lead as a New Boss
Swapping the role of employee for that of manager always means a change. However, this should not affect your own personality or your dealings with others.
Alle denken, als Führungskraft müsste ich perfekt sein
microlearningAs a Leader, People Expect Me to Be Perfect
As a Leader, People Expect Me to Be Perfect
If you realize that you can't do some things that your employees can and that bothers you, you can fulfill your leadership role well through transparency and a self-confident mindset geared towards further development. This micro gives you tips on how to do just that.
Ich finde nie den richtigen Zeitpunkt, um mit der Umsetzung meiner Ideen loszulegen
microlearningI Never Find the Right Time to Start Implementing My Ideas
I Never Find the Right Time to Start Implementing My Ideas
Do you struggle to take action, even though you really want to? Then engage in self-reflection and set concrete goals for yourself. This microlearning will show you how.
Die fünf Axiome der Kommunikation nach Paul Watzlawick
microlearningPaul Watzlawick's Five Axioms of Communication
Paul Watzlawick's Five Axioms of Communication
Communication is complex and not always easy. Paul Watzawick's five axioms can help you to recognize what lies behind communication
Mit Durchführungsintentionen Ziele sicherer erreichen
microlearningAchieve Goals More Reliably with Implementation Intentions
Achieve Goals More Reliably with Implementation Intentions
Suppose you have an implementation intention ready for as many situations as possible. In that case, it will be much easier for you to take the necessary steps to reliably reach your desired goal. This micro shows how it's done!
Mit dem Rubikonmodell Handlungsprozesse besser verstehen
microlearningUnderstanding action processes better with the Rubicon Model
Understanding action processes better with the Rubicon Model
How do wishes turn into goals, and goals into actions? The Rubicon Model provides an explanation!
Die Verantwortungen in meinem Beruf machen mich fertig
microlearningMy Work Responsibilities Are Exhausting Me
My Work Responsibilities Are Exhausting Me
Responsibility means prioritizing. In this microlearning, you’ll learn how to reflect on and evaluate your roles and the expectations that come with them.
Ich habe eine Fehlentscheidung getroffen
microlearningI Made a Wrong Decision
I Made a Wrong Decision
With the right mindset and thorough analysis, you can learn from mistakes and grow from them. This micro gives you tips on how to do just that.
Die Werte des agilen Manifests
microlearningThe Values of the Agile Manifesto
The Values of the Agile Manifesto
These values highlight the significance of individuals and interactions, achieving meaningful outcomes, fostering close collaboration with customers, and embracing flexibility in the face of change. The emphasis is on effective communication to consistently deliver valuable results.
Effektive Wochenplanung mit Zielen
microlearningWeekly Planning Made Simple for Achieving Goals
Weekly Planning Made Simple for Achieving Goals
With strategic weekly planning, you can make better use of your time and achieve your professional goals.
Mit Struktur und guter Vorbereitung gekonnt präsentieren
microlearningWow Your Audience with Organized and Prepared Presentations
Wow Your Audience with Organized and Prepared Presentations
Good preparation and organization are essential ingredients for a convincing presentation.
Strukturiert Entscheidungen treffen
microlearningStrategic Decision-Making
Strategic Decision-Making
The more responsibility you have, the more often you'll face tough decisions. This microlearning explains how to make good decisions as frequently as possible using a strategic decision-making process.
Mein neues Teammitglied ist auch nach Monaten noch hilflos
microlearningMy new team member is still helpless months later
My new team member is still helpless months later
New employees need support at every stage of the onboarding process. There are three simple steps you can take to help them settle in well at the company.
Zuhörer:innen catchen mit abwechslungsreicher Wissensvermittlung
microlearningCatching listeners with varied knowledge transfer
Catching listeners with varied knowledge transfer
The knowledge acquisition phase is the core of your skills and practice-orientated training. It is therefore important that you pay particular attention to this part of your presentation.
Wissen verankern mit nachhaltigem Wissenstransfer
microlearningAnchoring Knowledge through Sustainable Learning Methods
Anchoring Knowledge through Sustainable Learning Methods
The key to long-term success is transforming knowledge into actionable skills! Exercises, discussions, Q&A sessions, and role-playing activities all help in this process.
Das Onboarding endet nicht mit der Probezeit
microlearningOnboarding does not end with the probationary period
Onboarding does not end with the probationary period
Support new employees even after their probationary period by motivating and encouraging them. In this way, you can integrate them into the company in the long term and build up a long-term relationship.
Typische Strategien der Konfliktlösung konstruktiv einsetzen
microlearningUse typical conflict resolution strategies constructively
Use typical conflict resolution strategies constructively
Conflicts in professional life can be dealt with in different ways. Learn to consciously choose the right strategy depending on the situation and to approach conflict in a reflective and constructive way!
Analoge Methoden des Testings: Card-Sorting und Pre-Mortem
microlearningAnalogue methods of testing: card sorting and pre-mortem
Analogue methods of testing: card sorting and pre-mortem
In the testing phase, the aim is to adapt prototypes to the needs and wishes of customers as far as possible. The micro demonstrates how this can work cost-effectively and analogue using two methods.
Mein Teammitglied hat die Motivation verloren
microlearningMy Team Member Has Lost Motivation
My Team Member Has Lost MotivationMy Team Member Has Lost Motivation
How can you get formerly high-performing team members back on track when they’ve lost motivation? This micro provides tips on how to achieve this using the three needs theory.
Gespräche mit geeigneten Fragen zum Ziel führen
microlearningLeading conversations to the goal with appropriate questions
Leading conversations to the goal with appropriate questions
Questions are there to lead conversations to the goal. However, for this to succeed, you need to use open and closed questions in a targeted manner. We will show you how to formulate open and closed questions and use them appropriately.
Teilnehmende in Online-Trainings aktiv einbeziehen
microlearningActively involve participants in online training courses
Actively involve participants in online training courses
Online training is more effective when participants are regularly involved. Here we present strategies on how to achieve this.