PINKTUM E⁠-⁠Learnings

This e⁠-⁠training course shows the typical signs and levels of a conflict. In addition, different reactions to conflict are introduced and a detailed method for solving conflicts will be provided. Furthermore, the Harvard Concept shows how to find the win-win solutions in situations of conflict.

The ever-increasing use of digital communication tools has led to information overload in the workplace, which poses challenges for people every day. In this e⁠-⁠training course, you will learn how to control the flood of digital information by using personal information management skills. In addition, you will learn strategies for increasing your productivity, creativity, and ability to concentrate. Practical techniques and tricks will be introduced to demonstrate how to bring order to any overflowing inbox. Additionally, the e⁠-⁠training course will teach you how to scrutinize your personal use of digital communication tools more closely, as well as showing you methods for handling such tools in a balanced and healthy way.

Have you recently been excited to buy something or try a new service? What was it that grabbed your attention? It could’ve been a lot of things, but typically, when you're energized about a purchase, that means that the company you’re about to give money to did a great job of prioritizing the customer during the product or service's development. In this course, you will learn about customer focus and get tips on how to entice customers to try out the latest products or services.

There's circuit training for those who want to increase their athletic performance. But what about those who want to get in shape for their career? What do they do? Joachim Pawlik, a former professional athlete and leading consultant for the performance of managers and the development of potential, has adapted the circuit training method to professional life. At ten stations, you will learn which skills play a crucial role and how to develop them. You will learn how to take genuine responsibility in crucial moments and how you can have greater courage. You will see how you need to practice getting the last ten percent out of yourself and improving speed by thinking more slowly. At every stage, there will be questions to reflect on, exercises, and micro-learnings to challenge you to take a critical look at yourself and work on yourself with specific objectives – for greater flexibility, resilience, and performance at work as well as in your personal life.

This e⁠-⁠learning teaches how to manage crises. Video lectures introduce the phases of a crisis and explain how to successfully move through immense challenges with effective communication, resilience, and techniques for staying calm. The e⁠-⁠learning uses transfer tasks, comprehension questions, key messages, and a final test to help each participant meet the learning objectives.

Simmering conflicts are toxic to the workplace—in terms of both atmosphere and productivity. However, most conflicts can be diffused or completely cleared up with conflict resolution techniques. Knowing these tools and how to use them is critical for managing disagreements in the workplace. In this interactive multimedia e⁠-⁠learning course, participants will learn how to prepare for conversations about confict, how to conduct conflict resolutions, and how to ensure that everyone honors their agreements.

Negotiations do not always follow the same pattern. There are negotiating partners* who can make life difficult for you and can present you with real challenges in a negotiation. In this e⁠-⁠training you will learn the most important tools to keep the upper hand even during difficult negotiations. How do you deal with conflicting interests? How do you manage to get a stalled negotiation going again? How do you confidently defend yourself against attacks and not get distracted from your negotiation goal? This course not only answers these questions but shows you how to achieve positive results, even in the most complex negotiations, by preparing efficiently.

Successful negotiations are not based on luck, but on learned skills. This e⁠-⁠training introduces the most important tools needed to conduct successful negotiations. How can you strengthen the basis of your negotiation and enter well prepared? How do you know when to continue a negotiation and when to stop? How do you unerringly present your offer to your negotiating partner and argue the benefits of your product? This e⁠-⁠training provides useful answers to these questions. It shows you how you can successfully conclude your next negotiation via efficient preparation and highlighting benefits.

Bottling up anger is harmful. Allowing yourself to feel it internally and taking a moment to pause helps to defuse and resolve situations.

Learn how to stay centered and calm under external pressure to meet expectations. Develop the skills to listen to your inner voice and effectively communicate your concerns, even in the face of uncertainty and ambivalence.

Emotions aren't off limits in termination meetings. However, you should always be attuned to the other person.

Cultural differences can make cooperation more difficult. The key to good cooperation lies in open dialogue, mutual understanding, and seeing diversity as a strength.

Swapping the role of employee for that of manager always means a change. However, this should not affect your own personality or your dealings with others.

If you realize that you can't do some things that your employees can and that bothers you, you can fulfill your leadership role well through transparency and a self-confident mindset geared towards further development. This micro gives you tips on how to do just that.

Do you struggle to take action, even though you really want to? Then engage in self-reflection and set concrete goals for yourself. This microlearning will show you how.

Communication is complex and not always easy. Paul Watzawick's five axioms can help you to recognize what lies behind communication

Suppose you have an implementation intention ready for as many situations as possible. In that case, it will be much easier for you to take the necessary steps to reliably reach your desired goal. This micro shows how it's done!

How do wishes turn into goals, and goals into actions? The Rubicon Model provides an explanation!

Responsibility means prioritizing. In this microlearning, you’ll learn how to reflect on and evaluate your roles and the expectations that come with them.

With the right mindset and thorough analysis, you can learn from mistakes and grow from them. This micro gives you tips on how to do just that.

These values highlight the significance of individuals and interactions, achieving meaningful outcomes, fostering close collaboration with customers, and embracing flexibility in the face of change. The emphasis is on effective communication to consistently deliver valuable results.

With strategic weekly planning, you can make better use of your time and achieve your professional goals.

Good preparation and organization are essential ingredients for a convincing presentation.

The more responsibility you have, the more often you'll face tough decisions. This microlearning explains how to make good decisions as frequently as possible using a strategic decision-making process.

New employees need support at every stage of the onboarding process. There are three simple steps you can take to help them settle in well at the company.

The knowledge acquisition phase is the core of your skills and practice-orientated training. It is therefore important that you pay particular attention to this part of your presentation.

The key to long-term success is transforming knowledge into actionable skills! Exercises, discussions, Q&A sessions, and role-playing activities all help in this process.

Support new employees even after their probationary period by motivating and encouraging them. In this way, you can integrate them into the company in the long term and build up a long-term relationship.

Conflicts in professional life can be dealt with in different ways. Learn to consciously choose the right strategy depending on the situation and to approach conflict in a reflective and constructive way!

In the testing phase, the aim is to adapt prototypes to the needs and wishes of customers as far as possible. The micro demonstrates how this can work cost-effectively and analogue using two methods.